Community Specialist

Community Specialist

Remote, Europe | Full-time


  • Manage social media communities: responding to comments, messages, and inquiries in a timely and professional manner, while fostering positive relationships with followers;
  • Assist in creating and curating engaging content across various social media platforms, including Facebook, X, Instagram, YouTube, TikTok, and Telegram while maintaining a consistent voice and style based on the specific brand;
  • Contribute to creating FAQs, consumer responses and other social media brand content to support ongoing brand activations in respective brand tone and voice;
  • Stay up to date with pop culture, relevant news stories and current events and social trends to ensure timely and relevant content creation and sharing with brand and agency teams;
  • Assist the influencer manager/SMM team with backend connections related to brand influencer programs, influencer vetting, and reporting metrics;
  • Monitor and flag spikes in negative or positive review trends to respective teams as necessary;
  • Report and review key health metrics on an ongoing basis to measure performance, share insights, and recommend optimization strategies to increase engagement and usage;
  • Additional miscellaneous tasks related to the role, dependent on business needs.


  • 3+ years of Online Platform Moderation and Governance;
  • Excellent verbal and written communication skills;
  • Experience with social media management, monitoring, and reporting required;
  • Experience with Data Analytics and User Behavior Analysis;
  • Knowledge of Community Building Strategies and Best Practices.

We offer

  • Compensation for tax expenses of private entrepreneurs in Ukraine;
  • Qualified assistance and support for Ukrainian private entrepreneurs;
  • 10 paid sick leave days per year;
  • 20 paid vacation days per year;
  • Public holidays according to current Ukrainian legislation;
  • Medical insurance for employees;
  • Compensation for professional education and learning English;
  • Compensation for a sports subscription or sports equipment.

Apply for Community Specialist

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